Catherine Van Zuylen and Brian Koma are having a webinar on ‘Social Media and Surveys: Mining Sentiment and Attitudes to Understand the New Breed of Customer’.
According to Catherine and Brian, this webinar will teach the following:
-The social media outlets your customers are using today
-The types of customer insights social media provides
-The role of online communities in creating two-way customer dialogues
-How to combine social media and online surveys to create unique customer insights
-Using conversations and surveys to engage your customers and drive superior loyalty
Webinar Details:
Key Persons: Catherine Van Zuylen and Brian Koma
Webinar Topic: Social Media and Surveys: Mining Sentiment & Attitudes to Understand the New Breed of Customer
Date and Time: Tuesday, November 10, 2009 2.00 P.M. EST.
Register for
Social Media and Surveys Webinar.
